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RESUME

Ashish Sharma

Engineering and product leader with 25 years spent building and delivering enterprise software for retail, insurance, legal, finance, and media and entertainment verticals. Currently leading engineering teams that build secure and governed AI capabilities for proactive decision intelligence, development workflows, and customer content personalization to lift ARPU and reduce customer churn at Electronic Arts.

Strategy & Advising

Enterprise AI strategy, private equity and founder advisory, product roadmap definition.

AI & Advanced Analytics

AI-first intelligence platforms, semantic layers, and complex player or user data modeling.

Engineering & Transformation

Cloud-first platforms, hybrid game and software workflows, IAM, BI, and large-scale process transformation.

Recent Work

Jun 2023 - Present

Electronic Arts (EA)

Head of Engineering - AI Applications

  • Build and operate AI capabilities that power multi-signal customer insights to reduce churn, content recommendations, and development workflows at scale.
  • Unlocked $20M in first-year revenue uplift across multiple production workflows, with an additional $45M in optimized revenue forecast for the current fiscal cycle.
  • Engineered self-service frameworks allowing Studios to securely use a unified semantic layer, knowledge and context graphs, and models trained on customer and external data signals.

Nov 2021 - Jun 2023

Electronic Arts (EA)

Senior Director of Product - Game Development

  • In charge of product strategy and investments for EA's cloud-first global game creation platform, for hybrid studio production across 25+ international studios and over 100 remote locations.
  • Engineered the large-scale cloud migration of 45% of core development, build, and distribution products to Microsoft Azure, successfully hitting 99.999% system uptime across global networks.
  • Improved cloud-based workflow pipelines, reducing build generation errors by approximately 40% and global asset distribution wait times by 50%.

Feb 2018 - Nov 2021

Electronic Arts (EA)

Director of Product - Finance and Global Commercial Org

  • Architected omni-channel commercial digital strategies to drive international growth, including high-volume game code digital fulfillment pipelines.
  • Delivered product lifecycle management platforms to speed up product content pipelines that publish to first party EA platforms. Sped up content pipeline by close to 30%.

Earlier Experience

  1. Dec 2015 - Jan 2018

    Electronic Arts (EA)

    Senior Program Manager - Finance

    Orchestrated a multi-year global financial platform transformation with 100% accurate revenue recognition under evolving international standards.

  2. May 2013 - Dec 2015

    Visa

    Technical Product Manager - Identity and Access Management (IAM)

    Led highly audited cybersecurity and identity management initiatives across corporate core infrastructure.

  3. Aug 2010 - May 2013

    LexisNexis

    Program Manager - Data Warehousing and Business Intelligence

    Directed enterprise data infrastructure initiatives across Teradata warehouses and global CRM systems.

  4. Sep 2009 - Aug 2010

    Nationwide

    Senior Project Manager, Finance IT

    Managed the infrastructure, application, and business process changes for Nationwide Finance's FP&A team, leading its largest project that year to upgrade Hyperion for Reporting and Planning.

  5. Jun 2001 - Sep 2009

    NCR

    Various roles

    Held several roles starting as a software engineer, then technical lead and technical project manager on NCR's Advanced Store retail platform. Wrote code, managed deployments, and configured the NCR AS solution at Tier 1 customers including Limited Brands, Kohl's, and Dick's Sporting Goods.